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This policy explains how we protect your privacy when you visit our website and contact us.
1. Information we collect
You can browse rooms and services without creating an account. When you submit the reservation request form, your details open in WhatsApp as a ready-made message and reach us when you send it. We use information you share by email, telephone or WhatsApp to answer your request. Our Privacy Notice (KVKK) explains the purposes, legal grounds and ways to exercise your rights.
2. Analytics and advertising
Our website uses no visitor analytics, advertising or remarketing tools. If this changes, this policy and the Cookie Policy will be updated and your consent will be requested where required.
3. Third-party services
- Fonts: The fonts on our pages are served from our own server; no information is passed to third parties for this.
- Map: The map on the contact page loads from Google Maps at your request; when you load the map, your IP address is sent to Google and Google Maps may use its own cookies. “Open in maps” links take you to Google Maps, Apple Maps or Yandex Maps, which have their own privacy policies.
- WhatsApp: The WhatsApp button takes you to Meta's WhatsApp service. Information you share there is also subject to WhatsApp's terms.
4. Security
Our website is served over encrypted HTTPS and does not store your form details on a server. Please keep payment card and identity document details out of the form. Our Cookie Policy explains the temporary browser storage used when you change languages.
5. Changes and contact
We may update this policy when needed; the current version is always on this page. For questions, write to info@kayapremium.com.